Help Centre

Find answers that help you invoice faster.

Learn how to create invoices, manage customer records, track payments, and keep your billing information organised with Zap Invoicing.

Top tasks

Start with the most common invoicing tasks.

Choose a topic to find practical guidance for the workflow you want to complete.

Create invoices faster

Open your dashboard, create an invoice, choose a customer, add your services or items, review the totals, and save it.

Read the guide →

Reuse customer records

Save repeat client details once and use them again when preparing future invoices.

Read the guide →

Track what is due

Use invoice statuses to identify paid, outstanding, overdue, and draft invoices.

Read the guide →

Export your records

Download invoice data as CSV when you need to review records, prepare bookkeeping, or work with an accountant.

Read the guide →
Getting started

How to create your first invoice.

The basic workflow is designed to take you from customer details to a saved invoice in a few clear steps.

Start with a customer

Choose an existing customer or add a new customer record before creating the invoice.

Add invoice details

Enter the work, amount, tax information, payment terms, due date, and any useful notes.

Review and save

Check the customer details, line items, totals, and payment information before saving the invoice.

Product guides

Guidance for the features you use most.

Use these short guides to understand the main parts of your invoicing workflow.

Creating invoices

Create a professional invoice by selecting a customer, adding the services or products provided, entering the amount, and reviewing the final total.

View invoicing features →

Managing customer records

Keep customer information organised so repeat billing is faster and you do not need to retype the same details every time.

Create an account →

Tracking invoice payments

Use invoice status information to identify which balances have been paid and which invoices still need attention.

Compare plan features →

Exporting invoice records

Download invoice information as CSV if your account includes export functionality and you need records for bookkeeping or review.

Contact support →
Frequently asked questions

Common questions about using Zap Invoicing.

These answers are written for people who want to complete common invoicing tasks without unnecessary jargon.

How do I create an invoice?

Log in to your Zap Invoicing account, open the dashboard, choose Create invoice, select or add the customer, enter the invoice details, and save the invoice.

Can I manage repeat customers?

Yes. Use the customer records area to save and manage customer details, making it easier to prepare invoices for repeat clients.

Can I export my invoices for accounting?

If CSV export is enabled for your account, open the downloads or export area and choose the CSV option to download your invoice records.

Can I track overdue invoices?

The invoice status workflow is designed to help you identify paid, outstanding, overdue, and draft invoices.

Is Zap Invoicing suitable for small businesses?

Zap Invoicing is designed for freelancers, sole traders, consultants, contractors, and small businesses that need to create invoices and keep billing records organised.

Where can I get more help?

You can use this Help Centre, visit the Features or Pricing pages, or contact the support team for additional assistance.

Next step

Ready to keep your billing moving?

Open your dashboard if you already have an account, or create an account and start organising your invoicing workflow.