Terms of Service

Our service

Zap Invoicing provides online tools for creating, managing, downloading, and sharing invoices.

Depending on your plan, the service may also include customer management, invoice templates, automated payment reminders, exports, and related business administration tools.

We may update, improve, suspend, or remove parts of the service from time to time.

User accounts

Some features require you to create an account. You agree to provide information that is accurate, current, and complete.

• Keep your login details confidential.
• Use a strong password and do not share it with other people.
• Notify us promptly if you believe your account has been accessed without permission.
• Accept responsibility for activity carried out through your account.

We may restrict access where we reasonably believe that an account is being misused, compromised, or used in breach of these terms.

Your content and information

You retain ownership of information entered into Zap Invoicing, including invoice details, customer information, business details, logos, notes, and payment instructions.

You permit us to store, process, reproduce, and display that content only as reasonably necessary to operate, secure, maintain, and improve the service.

You are responsible for ensuring that you have the right to use the information you upload and that it is accurate and lawful.

Acceptable use

You must not use Zap Invoicing to:

• Create fraudulent, misleading, or deceptive invoices.
• Send unlawful, abusive, threatening, or unsolicited communications.
• Process information without the required permissions or lawful basis.
• Attempt to gain unauthorised access to accounts, systems, or data.
• Introduce malware or code intended to disrupt the service.
• Circumvent usage limits, security controls, or payment requirements.

Automated payment reminders

If you enable automated reminders, you are responsible for checking that the customer email address, invoice amount, due date, reminder settings, and message content are accurate.

Reminder emails may be sent before or after an invoice due date according to the settings selected by you. Delivery may be affected by email providers, spam filters, incorrect addresses, technical issues, or other factors outside our control.

You must use reminders lawfully and must not use them to harass, mislead, or repeatedly contact people who should not receive the messages.

Payments and subscriptions

If Zap Invoicing offers paid plans or subscription features, pricing and billing terms will be shown during signup or purchase.

You are responsible for providing valid billing information and paying applicable charges when due. A subscription may be suspended or cancelled if payment cannot be completed.

Unless a separate refund policy applies, fees already paid may not be refundable. Cancellation and renewal conditions shown at checkout will also apply.

Availability and disclaimers

The service is provided on an “as available” basis. We aim to keep Zap Invoicing reliable, but we do not guarantee that it will always be available, uninterrupted, secure, or free from errors.

You remain responsible for keeping your own copies of important invoices, records, customer information, and exported files.

Zap Invoicing is an administrative tool. It does not provide legal, tax, accounting, debt-collection, or financial advice.

Liability

To the fullest extent permitted by applicable law, Zap Invoicing will not be responsible for indirect, incidental, special, consequential, or business-interruption losses arising from your use of the service.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded.

Suspension and termination

You may stop using the service at any time. You may also request account closure in accordance with our account and privacy procedures.

We may suspend or terminate access if you materially breach these terms, create a security or legal risk, fail to pay applicable fees, or misuse the service.

Provisions that should reasonably continue after termination, including ownership, acceptable use, disclaimers, and liability provisions, will continue to apply.

Changes to these terms

We may update these terms when the service, law, or business requirements change.

The latest version will be posted on this page with its updated date. If a change is material, we may provide additional notice where appropriate.

Continuing to use the service after updated terms take effect means you accept the revised terms.