Contact and support

Contact the Zap Invoicing team.

If you need help with your account, invoices, billing, or payment workflow, send us a message and we’ll point you in the right direction.

Get in touch

Contact support for help with account access, invoice creation, customer records, pricing, exports, or general billing questions.

Email the support team directly:

Support availability We aim to respond as soon as possible during normal business hours.

Account questions Include the email address connected to your account.

Invoice questions Include the invoice number if your request concerns a particular invoice.

Technical problems Tell us what happened and which page or feature you were using.

Billing questions Include the plan or subscription information relevant to your question.

Existing account

Open your dashboard if you already have an account, or create an account and start organising your billing workflow.